Lumina

Privacy Policy

Last updated: [Date]

1. Introduction

Welcome to [Company Name] ("we," "our," or "us"). We operate the Lumina platform (the "Service"), an AI-powered SEO analytics dashboard. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

Information You Provide

  • Account registration details (name, email address, password)
  • Billing and payment information processed through our payment provider
  • Website domains and URLs you submit for analysis
  • Communications you send to us (support requests, feedback)

Information Collected Automatically

  • Log data (IP address, browser type, pages visited, time and date of visit)
  • Device information (operating system, device identifiers)
  • Usage data (features used, actions taken within the dashboard)
  • Cookies and similar tracking technologies

Information from Third Parties

  • Data from integrated services (Google Search Console, Google Analytics) when you authorize connections
  • Information from authentication providers if you use third-party sign-in

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Process your SEO data and generate analytics reports
  • Process transactions and manage your subscription
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and support requests
  • Monitor and analyze usage trends to improve the Service
  • Detect, prevent, and address fraud, abuse, and technical issues
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf (hosting, payment processing, analytics)
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets
  • Legal Requirements: When required by law, subpoena, or governmental request
  • Protection of Rights: To protect the rights, property, or safety of [Company Name], our users, or others
  • With Your Consent: When you have given us explicit consent to share your information

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. When your account is deleted, we will remove or anonymize your personal data within [Retention Period, e.g., 30 days], except where retention is required by law.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal information
  • Portability: Request a portable copy of your data
  • Opt-Out: Opt out of marketing communications at any time
  • Restriction: Request restriction of processing of your personal data

To exercise any of these rights, please contact us at [Contact Email].

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect and track information about your activity on our Service. The types of cookies we use include:

  • Essential Cookies: Required for the Service to function (authentication, security)
  • Analytics Cookies: Help us understand how users interact with the Service
  • Preference Cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Service.

8. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us at [Contact Email].

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Service after any modifications constitutes your acknowledgment and acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • [Company Name]
  • Email: [Contact Email]
  • Address: [Company Address]

See also our Terms of Service.