Lumina

Terms of Service

Last updated: [Date]

1. Acceptance of Terms

By accessing or using the Lumina platform (the "Service") operated by [Company Name] ("we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

These Terms apply to all users of the Service, including agency administrators, team members, and client portal users.

2. Description of Service

Lumina is an AI-powered SEO and marketing analytics platform that provides:

  • SEO performance tracking and analytics dashboards
  • Integration with third-party data sources (Google Search Console, Google Analytics, etc.)
  • Automated report generation and delivery
  • AI-powered insights and recommendations
  • Client portal access for agencies
  • White-label branding capabilities

3. Account Registration

To use the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for safeguarding your account credentials and for all activities that occur under your account.

You must notify us immediately of any unauthorized use of your account or any other breach of security.

4. Subscription and Billing

Certain features of the Service require a paid subscription. By subscribing to a paid plan, you agree to pay the applicable fees as described on our pricing page.

  • Subscriptions are billed monthly or annually, depending on your selected plan
  • All fees are non-refundable unless otherwise specified
  • We may change our fees upon [Notice Period, e.g., 30 days] prior notice
  • Failure to pay may result in suspension or termination of your account
  • Downgrades take effect at the end of the current billing period

5. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit malicious code, viruses, or harmful data
  • Attempt to gain unauthorized access to the Service or its systems
  • Interfere with or disrupt the integrity of the Service
  • Scrape, crawl, or collect data from the Service by automated means without authorization
  • Use the Service to send spam or unsolicited communications
  • Resell or redistribute the Service without authorization

6. Intellectual Property

The Service, including its original content, features, and functionality, is owned by [Company Name] and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of any data you submit to the Service. By using the Service, you grant us a limited license to use, process, and display your data solely for the purpose of providing and improving the Service.

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

You are responsible for ensuring that you have the necessary permissions to share any third-party data you provide through the Service, including data from connected integrations.

8. Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY OF DATA.

AI-generated insights and recommendations are provided for informational purposes only and should not be relied upon as the sole basis for business decisions. We do not guarantee the accuracy, completeness, or timeliness of any data or analysis provided through the Service.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, [COMPANY NAME] SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE.

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE [Liability Period, e.g., 12 MONTHS] PRECEDING THE CLAIM.

10. Termination

We may terminate or suspend your account at any time, with or without cause, with or without notice. You may terminate your account at any time by contacting us or through your account settings.

Upon termination, your right to use the Service will immediately cease. We may retain certain data as required by law or for legitimate business purposes. You may request export of your data prior to termination.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of [Jurisdiction].

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after any modifications constitutes your acceptance of the updated Terms.

13. Contact Us

If you have any questions about these Terms, please contact us:

  • [Company Name]
  • Email: [Contact Email]
  • Address: [Company Address]

See also our Privacy Policy.